Refund Policy — QLF Market
Last updated: June 2026
1. Our Commitment
At QLF Market, we are committed to ensuring every product works for you. If you experience any issue with your purchase, our support team will work with you to resolve it.
2. Replacement Policy
If your account or product stops working, we will provide a free replacement as long as it is within the warranty period specified on the product page. Please contact us on Discord with your order number.
3. Refund Eligibility
A refund will only be issued if:
— The product does not work and we are unable to provide a working replacement after multiple attempts.
— The product was not as described on the product page.
Refunds are NOT issued for:
— Change of mind after purchase.
— Accounts that stopped working due to misuse (changing passwords, linking personal info, etc.).
— Products marked as "No Warranty" or "Out of Stock replacements".
4. How to Request Support
Contact us on Discord with your order ID. We will respond as quickly as possible and do everything we can to make it work for you before considering a refund.
5. Contact
All support requests must be submitted via our Discord server.
ANC SOFTWARE POLICY
REFUND POLICY
We issue a refund if there is a technical incompatibility of our software with the client's computer (caused by problems on our part).
If a complete reinstallation of Windows is required to fix the problem, the client must reinstall Windows (many users have a clogged system, important system files may be missing, a custom build of the operating system, or the use of third-party products that interact with the operating system's system files - SUCH CASES ARE NOT TECHNICALLY INCOMPATIBLE).
In case of charge back, fraud or any other forms of forced refund by the client, we are ready to compensate the funds only if the key is used for less than 50% of its lifetime.
For example: if the key is valid for 7 days, the charge back came 4 days after activation, such a key will not be compensated, if 3 days or less have passed, we will compensate the key.
A ban in the loader is not a reason for a refund.
Any ban received by the user in our loader has grounds, unwanted software aimed at analyzing the data of a specific process, forced key chargeback from the seller, the use of a free media key and not providing media.
COMPENSATE POLICY
Activating the key at the moment when the product is in the "Update" status is not a reason for time compensation.
A ban in the loader is not a reason for time compensation.
If there are problems with the launch, the time for the key will be compensated ONLY if you apply no later than 3 days from the subscription end date.
It does not apply to startup problems in which we are the source.
When reinstalling Windows OS, the maximum compensation time will be up to 6 hours.
If the user was strongly advised to reinstall Windows, and he spent 2 days on it, the compensation will still be no more than 6 hours.